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INFORMATION ON THE FCA REDRESS SCHEME

As a consumer of car finance, you should know there is a realistic prospect of a free-to-use FCA-led redress scheme being introduced.

What does this mean for me?

If you wish to do the work of identifying and claiming against your finance companies yourself from 2007 onwards, you can do so, free of charge.

Why use ClaimsForCars.com?

Regulated by the Solicitors Regulation Authority, we work on a no-win, no-fee agreement for you, protected by the SRA fee cap. We handle the work for you, and we are incentivised to get you the biggest award possible as we take up to 30% of your total damages only after YOU win. We'll continue to fight for you, even when the banks argue you shouldn't get compensation.

What are my rights of termination?

Your retainer with us offers a 14-day cooling off period in case you wish to change your mind — without charge! If you cancel after the 14-day period, we retain the right to charge costs for the work we have done on your file, up to a maximum of £150 + VAT.

What should I expect to get?

The FCA has advised that successful claimants can expect to receive up to £700 per agreement through a redress scheme the FCA plans to launch. The FCA has stated it expects 44% of agreements from 2007-2021 may be successful under its scheme. (FCA, 7 October 2025)

What could I owe?

If we pursue a claim for you under the FCA scheme, you will only owe us our fee in the event you are successful.

If we issue proceedings in court on your behalf, then you may be responsible for your opponent's costs if you lose. However, we will always ensure you are fully indemnified against such costs, which means that if you lose your claim in court you will not be out of pocket (provided of course you have told the truth and not withdrawn your instructions part way through the claim).

The cost of insurance to protect you against your opponent's costs (Legal Expense Insurance) varies, but we anticipate that it will be approximately £100, which you will pay out of your compensation if you win. If you lose, the policy of insurance will pay for its own premium in addition to any other legal costs, so you will never be out of pocket in those circumstances.

HOW IT WORKS

The fastest way to check if you qualify for a claim

Been impacted by a car-related issue?
ClaimsForCars makes the claims process simple and stress-free.

With a few personal details

Forget the file cabinet—no vehicle
or finance documentation required.

We find all your agreements

We automatically identify your
finance agreements. Take it easy!

And start your claim!

Start your claim and seek the
compensation you deserve.

ABOUT CLAIMSFORCARS.COM

Your one stop for all consumer-related car claims

Whether you're dealing with defective parts, faulty engines, or even the finance used to purchase the car, we're here to help you navigate the claims process and secure what you're owed.

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FREQUENTLY ASKED QUESTIONS

Making your car claim
has never been easier

What types of car claims do you handle?

We currently handle claims related to mis-sold PCP (Personal Contract Purchase) car finance agreements and Jaguar Land Rover Diesel Particulate Filter (DPF) issues. If you think you may have been affected, we can help you check quickly and easily.

How long does the claims process take?

The timeline can vary depending on the type of claim, the complexity of your case, and the response times of the other parties involved. While some claims may be resolved in a few months, others can take longer. We will keep you informed every step of the way.

Why hire a solicitor to make a claim?

The legal claims world is complicated, and having a team of solicitors and agents in your corner allows for us to do the heavy lifting for you. Once you submit a claim, Johnson Law Group will review your facts, and an experienced legal team specialising in car claims will manage the process on your behalf.

How much does it cost?

There's no cost to check if you're eligible, and we work on a no win, no fee basis. That means you only pay if your claim is successful.

How do I get started?

Simply answer a few quick questions on our website. We’ll check if you may have a claim or multiple claims and guide you through the next steps.

How does the SRA Fee Cap apply to my claim?

Where your mis-sold finance claim will be pursued through a financial redress scheme (such as a claim via the Financial Ombudsman Service or a statutory redress scheme set up by the Financial Conduct Authority), the amount a legal advisor can charge you for their services is capped by the SRA Regulatory Arrangements (Claims Management Fees) Rules 2024. What you should know:


  • There is a realistic prospect of an FCA-led redress scheme being introduced. This scheme would allow claimants to pursue a claim for themselves, free of charge, should they wish to pursue the claim themselves against the finance companies.
  • Your retainer with us offers a 14-day cooling off period in case you wish to change your mind — without charge! If you cancel after the 14-day period, we retain the right to charge costs for the work we have done on your file, up to a maximum of £150 + VAT.
  • JLG can recover up to 30% of your damages for our work on your claims.

For the work we do for you, the amount we can charge you will be dependent upon the size of the compensation you recover. It is the lower of either a percentage of your damages or the maximum total charge as set out in the table below. These figures include all associated expenses we incur with your claim but do not include VAT.


Band Redress awarded for a claim (£) The maximum percentage rate of charge The maximum total charge (£)
1 1-1,499 30% 420
2 1,500 - 9,999 28% 2,500
3 10,000 - 24,999 25% 5,000
4 25,000 - 49,999 20% 7,500
5 50,000 or above 15% 10,000

Example
  • If you recover £1,000 in damages, we will charge you £300 plus VAT (30% of your damages). Total charge = £360, so you will receive £640.
  • If you recover £1,499 in damages, the 30% charge would take us to £449.70, which is above the maximum £420 we can charge in that banding. Our charges will therefore be restricted to £420 plus VAT (£504). You will get £995 in compensation after deduction of our charges.

We obviously cannot predict exactly how much we will charge until you are awarded compensation.

It's your decision. You should also be aware that, because your claim is being pursued this way, you are able to bring the claim yourself free of charge and without representation if you so wish.

We cannot advise you to use and pay for our services over doing it yourself. Some people prefer to seek the assistance of a legal professional, so they don't have to do the work, but others prefer to do it themselves. There is no right or wrong way to do this.

If for any reason we later advise you to pursue your claim by other means where the fee cap no longer applies (such as through the Court), we confirm that we will not take any further action on your behalf until all additional costs consequences are fully explained to you.

Finally, when we send you a bill for our services at the end of your claim, we will ensure that any charges that fall outside the fee cap are specified on any invoice we send you.